Jim’s Jumping Castle and Party Hire Melbourne – About Us

When you choose Jim’s Jumping Castles and Party Hire Melbourne, we aim to make your jumping castle and party hire experience as smooth, straightforward, and convenient as possible. As part of the Jim’s Group, our success is driven by a desire to deliver exceptional customer service every single time.

Let’s make your next jumping castle party one to remember. Speak to your local Jim’s operator today on 131 546 or get a free quote.

The Jim’s Jumping Castles and Party Hire Story

Launched in 2021, only a year after successful jumping castle business owners John and Vanessa Grant approached our director Jim Penman, Jim’s Jumping Castles and Party Hire division has seen rapid growth since.

This incredible collaboration between John and Vanessa’s vision as well as Jim’s well-established business practices and customer-centric approach has created a successful business model that operates proudly under the Jim’s Group banner.

With over 50 franchise divisions and 4350 franchise operators, Jim’s Jumping Castle and Party Hire has joined many other franchise operators in delivering the outstanding customer service that Jim’s Group is known for.

About Jim's Jumping Castle and Party Hire

Why choose Jim’s for your next event?

We understand that planning a party can involve a lot of work. With the added pressure of making sure that your guests enjoy themselves, we are here to make the experience as stress-free for you as possible by offering:

Customisable adult and kid sized jumping castles

Available in a large range of colours and themes

Inflatable castles

Large range of party hire

Service across all suburbs of Melbourne

And regional Victoria

Excellent communication and punctuality

Free quotes

Buy now, pay later with Jim’s Pay Plan

COVID 19 compliance

Each jumping castle is thoroughly inspected, cleaned and disinfected before and after every use

Your Safety is our priority

To ensure that you, your guests and our operators are protected when using Jim’s Jumping Castles and Party Hire Melbourne, it is our policy to ensure that we meet the following requirements:

About Jim's Jumping Castle and Party hire

Comprehensive insurance coverage

Our operators are trained to adhere to strict safety procedures

Each adult jumping castle is fitted with strong safety netting

Yearly audits on each jumping castle

To stay compliant with regulatory standards

Regular inspections of each jumping castle

By the regional manager

Industry Leaders for customer service

Although our franchise divisions span over multiple industries, they all have one common theme: excellent customer service. Why? Because it lies at the very heart of our success. Every franchisee, including the Jim’s Jumping Castle and Party Hire team, operates using the same customer service principles, which are:

Calling our clients back within two hours

Being punctual

Phoning clients if we are running late

Find extra ways to exceed customer expectations

Sometimes it’s the little things that make the biggest difference

Make party planning easy with our one-stop jumping castle and party supply hire. Contact Jim’s today on 131 546 or use our contact form here to get in touch.